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Getting started with Qynamic

Qynamic

Congratulations!

So, you’ve bought a Q-SIM, received it and now you finally want to start using it, but you’re still not quite sure how. Just follow these simple instructions and you’re good to go!

Activate your Q-SIM

Option 1:

I bought a SIM card through the Qynamic App

  1. Launch the Qynamic App and login to your Account
  2. Choose “Register SIM”
  3. Follow the steps in the Qynamic App
  4. Your Q-SIM has been activated and is ready for use

Option 2:

I bought a SIM card online or at a point of sale

  1. Download the Qynamic App from Apple App Store for iOS or Google Play for Android. You need Wifi Access.
  2. Launch the Qynamic App and choose “I am a new customer”
  3. Choose “I want to register SIM card”
  4. Follow the steps in the Qynamic App
  5. Your Q-SIM has been activated and is ready for use

 

Configure your device with Q-SIM

It is not required to run the App on the device in which the Q-SIM is inserted.

Option 1:

Use the Q-SIM in the same device on which the Qynamic App is running. (e.g. App and Q-SIM on a smartphone)

Option 2:

Use the Q-SIM in a device other than the one on which the Qynamic App is running. (e.g. App on a smartphone and Q-SIM in a MiFi)

 

The following steps refer to Option 1 (your Q-SIM is in the device on which the Qynamic App is running)

  1. Switch off your device
  2. Insert your Q-SIM into the device. Use SIM slot 1 in dual SIM devices
  3. Ensure Q-SIM is properly inserted and switch on the device
  4. Turn on Mobile Data
  5. Turn on Data Roaming
  6. Set APN to ‘chili’ (without quotes)
  7. If mobile data session could not be established, please restart device

For a more detailed instruction on how to configure your device, check Device configuration with Samsung Galaxy, Device configuration with iOS or Device configuration with Android.