3. Obligations of Qynamic
Qynamic is free to choose the technical means used to provide the agreed performance, unless agreed otherwise by contract. Examples of these technical means include infrastructure, platforms, transmission technologies and protocols as well as user interfaces.
Qynamic makes every effort to ensure flawless quality in its Services. Service faults that are within the control of Qynamic shall be rectified as quickly as possible.
Qynamic is exempt from its obligation to perform in the case of force majeure. Force majeure is defined as any unforeseeable event or those events whose effect on performance of the contract is not within the sphere of control of either party to the Agreement.
Qynamic is not obliged to monitor the consumption of services. If a customer incurs excessive usage charges, Qynamic is entitled to inform the customer accordingly, but is not obliged to do so.